Luca Falcone offers an industry leading, ideal fit guarantee. Once you receive your order and find it to be less than an ideal fit, please take advantage of our ideal fit guarantee by taking it to a local tailor for alterations. Luca Falcone will cover all alteration costs up to $75. If your tailor considers the garment to be unalterable, we will completely remake it for you.
Luca Falcone complimentary alterations
Luca Falcone only considers a custom garment to be a success when our customers get compliments every time they wear it. In order to achieve an ideal fit, alterations may be necessary. Luca Falcone will cover all alteration costs up to $75. To make adjustments to your garment and claim your credit, please follow the steps below.
- Please look at the alterations form that came with your garment to determine what can be adjusted.
- Take garment and alterations form to a skilled tailor. Have them review the form and discuss changes that can be made to achieve an ideal fit. Please have the tailor fill out the alterations form for you to submit.
- Click on My Account to apply for an alterations credit.
Please apply for an alterations credit within 40 days of your order being received.
You will be fully reimbursed, and the refund should appear on your statement within 7-10 days.
You are entitled to apply for an alterations credit within 36 days of your order being shipped.
You will be refunded shortly, and the refund should appear on your statement within 7-10 days.
Please note that when items are purchased with a Gift Certificate, Groupon coupon, or LivingSocial coupon, the coupon code will be charged for your alteration credit before another payment source.
Can my suit be modified by a tailor?
Yes, any skilled tailor can perform minor adjustments to your suit in order to achieve a perfect fit. Please see our alterations form to understand how each garment can be adjusted.
Luca Falcone takes pride in its ideal fit guarantee to all customers. After your tailor has reviewed your garment and considers it to be unalterable, your garment will be remade for free. Please know that all remake applications are carefully reviewed by our experienced customer support team. All customers must apply for a remake within 14 days of receiving the order. Once ordered, please allow up to 20 days to receive your remake